Marketing & Projects Co-ordinator
Responsible to: Director of Marketing & Technology
Status: Full-time, Permanent
Salary: £26k-£29k (dependent on experience)
Location: Birmingham – primarily office-based
Deadline for Applications: 6pm Friday 1st August 2025
Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003 and has provided support and assistance in 49 countries. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environment conservation.
The Role
We are looking for a detail-oriented and proactive Marketing & Projects Co-ordinator to join our high-performing marketing function at Islamic Help. This is a unique role that sits at the intersection of project management, internal communications, and marketing delivery.
You will not be solely responsible for designing social media posts, editing videos, or running ad campaigns - we already have expert teams in place for that. However, you will be invited into those processes, with opportunities to observe, contribute, and grow. We are always open to ideas that improve our work, and there is definitely scope for development in this area of marketing over time.
The core of this role is to co-ordinate, connect, and communicate - ensuring that everything runs smoothly, projects are delivered on time, and the many moving parts of the marketing department stay aligned.
This role doesn’t require deep experience in marketing execution. At its heart, it’s a project management and stakeholder co-ordination position. However, it’s ideal for someone with an interest in marketing and communications who wants to gain exposure and experience across a full marketing ecosystem - including brand, paid media, video, SEO, digital infrastructure, and more - in a fast-paced, mission and results-driven environment.
You’ll work closely with the Director of Marketing & Technology, the Senior Marketing Officer, and a broad mix of outsourced specialists, including Google Ads experts, SEO consultants, graphic designers, videographers, performance marketers, and UI/UX professionals.
This is a role for someone who thrives in a structured, high-output setting, wants to be part of work that makes a real difference globally, and is eager to gain deep experience in the full A-Z of how a professional marketing team functions.
Key Responsibilities
Project Co-ordination
- Track and manage marketing projects from inception to completion, ensuring they are delivered on time, to spec, and aligned with brand standards
- Co-ordinate between internal departments and external specialists (e.g. video teams, print houses, performance marketing agencies)
- Schedule meetings, follow up on action points, and ensure teams stay on track
- Maintain clarity on project timelines, tasks, ownerships, and deadlines
- Manage platforms such as Asana, Hootsuite, and shared file systems to monitor workflow and progress.
Internal Communication & Stakeholder Liaison
- Gather marketing-related needs from other departments across the organisation
- Clarify briefs, manage expectations, and feed this information to relevant creatives or external vendors
- Ensure alignment between campaign objectives and deliverables
- Flag blockers or conflicts early and work with senior leadership to resolve them.
Marketing Support (Fluency, Not Ownership)
- Engage with marketing tools and channels (e.g. Hootsuite, social platforms, content schedules), not as the creator, but as a coordinator
- Analyse and review creative outputs (e.g. social posts, videos, copy) for basic accuracy, alignment, and tone
- Provide constructive feedback or flag potential issues to relevant team members
- Respond to or escalate social media engagement (e.g. DMs, comment moderation) when needed.
Research & Trend Monitoring
- Conduct market research to identify trends, opportunities, or gaps within the sector
- Feed relevant insight to the Senior Marketing Officer and Director to help shape campaign direction
- Monitor sector activity and competitor positioning.
About you
For us, it’s not just what we do, it’s how we do it. Our values are important to us and we’re looking for people who will live and breathe them.
Why This Role Might Be Right for You
- You want to build your career in marketing and/or project management without needing to create all the assets yourself
- You love organisation, timelines, responsibility, and making things happen
- You’re a natural communicator who can keep teams and tasks aligned
- You work well under pressure and don’t shy away from responsibility
- You’re passionate about doing work that supports meaningful causes and helps people around the world
- You want to grow within a professional, supportive team that’s delivering real-world impact.
Skills & Attributes
Required
- 100% command of English, both written and verbal
- Excellent communication and interpersonal skills
- Extremely IT literate, with the ability to learn new platforms and systems quickly
- Strong project management and coordination abilities
- Exceptional time management and organisational skills
- Calm and solution-oriented under pressure
- Comfortable and proactive in seeking guidance or help when needed
- Passionate about the work, the sector, and making a difference — this is not the right role for someone simply looking to clock in and out.
Desirable
- Familiarity with marketing platforms (e.g. Hootsuite, HubSpot, Meta Business Manager, Google Analytics, etc.)
- Some prior experience in a fast-paced or stakeholder-heavy environment
- A career interest in marketing, communications, or project management.
Additional information
Safeguarding: We are an organisation that takes safeguarding very seriously. All staff will be expected to adhere to our policies, processes, and approach.
How to Apply
To apply, please email a CV and covering letter detailing how you meet the requirements for the role to hr@islamichelp.org.uk
We regret that only shortlisted candidates will be contacted.
We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.
Note: Strong applicants may be contacted sooner, ahead of the closing date of 1st August 2025.
